FAQ LOMLUXE

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FREE SHIPPING for orders above $150

*Orders are dispatched from our warehouse within 2 - 5 business days. Transit times vary between 1 to 5 business days. 

**Delays may occur due to extended Covid-19 restrictions and high parcel volumes as per Australia Post.

 

Within 2 to 5 working days from our warehouse on the Mid North Coast.

 

Approximately 6 to 12 months from time of purchase. See each product for recommended life once opened date.

 

Every product in our Lomluxe range is pregnancy and breastfeeding friendly.

 

Please send your enquiry and photos (if any) to hello@lomluxe.com.au and one of our professional team members will recommend a personalised skincare routine for you.

Please kindly send your enquiry along with your order confirmation number to hello@lomluxe.com.au 

If you wish to add on any products after placing an order, we can certainly do that as long the parcel is still with us in the warehouse.

Our products are especially made for sensitive skin. They contain no nasties and are suitable for all skin types. 

You may get some breakouts to start with. This is very normal, many people experience breakouts when they start a new skincare regime.

Our products will help with reducing and calming all of these conditions. You must use them regularly in order to see improvement in your skin.